Plumbing Training Officer

Location: Home based with regional travel required.

Working pattern/hours: Full time & permanent. Normal working hours are 35 per week, Monday - Friday, 09:00 - 17:00.

Salary: Up to £40,175 depending on skills and experience

About JTL

JTL is a national apprenticeship provider specialising in the electrical and plumbing sectors, supporting thousands of apprentices and working with employers across England and Wales. We are proud to be an Ofsted ‘Good’ provider and a registered charity, reinvesting in our apprentices, staff and training facilities.

Our apprentices are at the heart of everything we do. We work closely with employers to develop the next generation of skilled tradespeople, providing high-quality training, support and guidance throughout the apprenticeship journey.

About the role

As a Plumbing Training Officer, you will support apprentices undertaking the Level 2 Plumbing Operative apprenticeship and Level 3 Plumbing and Domestic Heating Technician apprenticeship to develop the knowledge, skills and behaviours required to achieve, build occupational competence and progress into successful careers.

Managing a caseload of apprentices across your region, you will work closely with apprentices and employers to monitor progress, provide assessment and feedback, and ensure apprentices remain on track to successfully complete their programme. Through regular workplace visits, progress reviews, coaching and mentoring, you will help apprentices overcome barriers, build confidence and fulfil their potential.

This is an excellent opportunity for an experienced plumbing and domestic heating professional who is passionate about developing others and wants to use their industry knowledge to make a lasting difference to the next generation. Whether you are already working in apprenticeships or looking to move away from the tools for the first time, we will provide the training and support needed to help you succeed.

You will:

• Manage a caseload of apprentices undertaking Level 2 and Level 3 plumbing apprenticeship programmes, supporting their progress, achievement and successful completion.

• Build effective relationships with apprentices and employers, acting as a key point of contact throughout the apprenticeship journey.

• Conduct regular workplace visits and progress reviews, working with apprentices and employers to review progress, recognise achievements and agree actions.

• Assess apprentices’ knowledge, skills and behaviours and provide constructive and developmental feedback to support improvement and occupational competence.

• Support apprentices and employers to understand gateway and end-point assessment requirements, ensuring apprentices are appropriately prepared and ready to progress.

• Work with employers to ensure apprentices have suitable workplace opportunities to develop and demonstrate the knowledge, skills and behaviours required by the apprenticeship standard.

• Monitor attendance, engagement, off-the-job training and Functional Skills progress, ensuring apprentices are making at least expected progress.

• Identify apprentices at risk of falling behind and implement timely interventions to support successful outcomes.

• Promote personal development, employability skills, professional behaviours and industry awareness through progress reviews and JTL’s Steps to Success curriculum.

• Promote safeguarding, Prevent, equality, diversity and inclusion, British Values and health and safety throughout apprenticeship delivery.

• Maintain a good working knowledge of apprenticeship regulations and funding policy, providing advice and guidance to employers as required.

• Complete employer pre-placement vetting and workplace monitoring activities in accordance with organisational requirements.

• Support the onboarding of new apprentices in collaboration with employers and colleagues.

• Maintain accurate, timely and auditable records relating to apprentice progress, assessment, achievement and employer engagement.

• Represent JTL professionally when working with employers, apprentices, schools, careers events and other industry stakeholders.

• Maintain your technical knowledge and occupational competence through continuing professional development.

What we’re looking for

We are looking for an experienced plumbing and domestic heating professional who is passionate about developing others and helping apprentices succeed.

You will bring:

• A recognised plumbing apprenticeship, Level 3 NVQ in Plumbing or equivalent occupational qualification.

• Level 3 Unvented Hot Water Systems qualification, or equivalent.

• Where the role involves teaching or assessing gas provision, a relevant Level 3 Gas qualification and current Core Gas Safety competencies appropriate to the provision being delivered.

• Strong technical knowledge and verifiable industry experience as a qualified plumbing and domestic heating professional.

• Practical experience of applying plumbing and domestic heating standards within the workplace.

• Excellent communication and relationship-building skills.

• Good organisational skills and the ability to manage a varied workload and competing priorities.

• Confidence using IT systems and digital technologies.

• The ability to motivate, coach and support others.

• A full driving licence, access to a vehicle and willingness to travel throughout the region.

• A commitment to maintaining your professional and technical knowledge.

It would be beneficial if you also have:

• GCSE English and Mathematics at Grade 4/C or above, or equivalent.

• Level 3 Water Regulations qualification, or equivalent.

• Level 3 Environmental Technology qualification, or equivalent.

• Relevant gas qualifications and competencies would be highly advantageous for posts that may support gas provision.

• CSCS Card or equivalent.

• Level 3 TAQA Award, A1, D32/D33 or equivalent assessor qualification.

• Level 3 Award in Education and Training, or equivalent.

• IOSH Managing Safely or equivalent health and safety qualification.

• First Aid qualification or equivalent.

• Fire Marshal training or equivalent.

• Experience of working within apprenticeships, further education or work-based learning.

• Working knowledge of the building services engineering and related industries.

We welcome applications from experienced plumbing and domestic heating professionals looking to move into training and assessment. You do not need to have worked in education or apprenticeships before joining JTL. Where you do not currently hold all the desirable teaching and assessment qualifications, we can provide training and support to help you develop in the role.

Why join JTL?

As part of our team, you’ll play a key role in supporting apprentices to develop the skills, knowledge and behaviours needed for successful careers within the plumbing and domestic heating industry, working in an organisation that values quality, professional standards and continuous improvement.

We offer:

• 25 days’ annual leave plus bank holidays, with additional days for long service and a Christmas shutdown

• Generous pension scheme with matched contributions

• Life assurance and occupational sick pay

• Optional private healthcare and regular health checks

• Access to an Employee Assistance Programme for you and your family

• CPD support, including funding for professional qualifications and ongoing training

• A supportive, collaborative and values-driven working environment, plus much more…

Safeguarding and inclusion

JTL is committed to safeguarding and promoting the welfare of young people and expects all its employees to share this commitment in conjunction with the requirements of the Prevent Duty and the positive promotion of modern British values.

We are an equal opportunities employer and are committed to creating an inclusive workplace where everyone feels valued and supported.

An Enhanced DBS check is required for this role.